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Privacy Policy

Last updated: July 25, 2026

ROOTARI (a brand of Sarwabhouma Enterprises Private Limited, "ROOTARI", "we", "us") respects your privacy. This policy explains what information we collect when you use rootari.com or place an order with us, and how we use it.

Information We Collect

Contact details you provide: name, email address, phone number, shipping address.
Order details: items purchased, order value, and payment status (payments are processed by Razorpay — we do not store your card, UPI, or bank details ourselves).
Messages you send us through the contact form.

How We Use Your Information

To process and deliver your orders, including sharing your name, phone number, and shipping address with our delivery partner (Delhivery) solely to complete delivery.
To send order confirmations and updates by email.
To respond to enquiries submitted through our contact form.

Sharing of Information

We do not sell your personal information. We share only what is necessary with the third parties that help us operate — our payment processor (Razorpay) and delivery partner (Delhivery) — for the purpose of completing your order.

Data Retention

We retain order records for 7 years, as required for accounting, legal, and customer-support purposes.

Your Rights

You can request access to, correction of, or deletion of your personal information by contacting us at rootari006@gmail.com.

Contact Us

Questions about this policy can be sent to rootari006@gmail.com or +91 9989399517.